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Fans and Followers

June 20th, 2009

Social Media. Two not very big words which mean a whole world of interest on the internet. Some of you will know that The Dolls House Emporium now has a fan page on Facebook and that we also ‘tweet’ a couple of times a day on Twitter.  Both these sites allow us to converse with you, our customer, in a way we haven’t been able to before. Rather than us (and most other retailers) in the past saying ‘Here’s what we’ve got, come and buy it’, you are now in a position to say ‘Actually can you do it like this, deliver it on Friday and what if it doesn’t fit after all?’ and we can react accordingly.

This is awesome.

The possibilities for these mediums to allow a better relationship between all customers and all companies are unprecedented. Eventually I believe it will lead to much greater consumer power and for the good companies out there, that won’t be a problem.

It’s going to be a very interesting journey along the way, I am sure it will be fraught with danger and excitement. So become a fan and/or a follower, engage with us, talk to us, we’re listening! I hope many more of you will join us!

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